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"I do not write reviews very often and especially for a place I have never stepped foot in. My son is a Millikin student and his car stopped starting, with a full class schedule, plus an internship at Catapillar and a part-time job, the kid has no free time. He asked me for help and being 210 miles away and not having any auto repair connections in Decatur, I searched online and found Paceley's, I do not believe "everything" I see or read on the internet, but these folks are the real deal, genuine good people. We dropped the car off after hours, with a note for them to contact me, John called me first thing in the morning and I knew at that point, he was the right guy for the job. John, Margaret and their mechanic had the car running in no time and what could have been a whopping bill had a used the dealer or another shop, their bill was very reasonable. I highly recommend these folks for your next auto repair. Thank you John and Margaret for operating an outstanding business. Nick from Crystal Lake, IL."

— Nick G.

"How do I love thee, Paceley's Garage? Let me count the ways:

-Moving to a new town for college, I had no idea where to turn. After doing my research, Paceley's Garage came highly recommended and is AAA certified!

-As a child from a family owned business, I believe in supporting the Mom and Pop places. John and Margaret run it themselves, and the two of them are always in the office! They're a cute couple.

-John does his best to find the cheapest parts available, which isn't always easy for my Volvo. I overheard him talking to his men about it, and he takes the time to explain what's going on and if he must go with a more expensive part, he tells you why.

-When my car had a funny sound, I brought it in but the sound didn't happen again on the test drive. (Go figure!) John didn't charge me at all, and just said to swing on by if it ever happens again.

-Incredible customer service and incredible work! GO PACELEY'S""

— A Google User

"John and crew worked hard to figure out a problem with my old Honda last year and it turned out that by searching on line they found an inexpensive solution. That was great."

— Nancy

"These guys are great. Had my car towed in, was from out of town, they got me back on the road and took great care of me! Lucky if you live in Decatur to have such a great shop available everyday."

— Bob

"I took my jeep in for overheating issues and they got me in and took care of business in a professional manner, when all was done the bill was adjusted and ended up with a smaller bill than expected. not all shops operate with such honesty, they could have kept my car all day and charged me the total cost of repair and i would have never known. I will use them again."

— Jack

"I don t trust my classic 84 Supra to anyone else. Paceley s has taken care of routine service and repairs since 2003."

— Richard

"I was in a bind and needed a new transmission for my mother s 17-year old Ford. John gave me an extremely reasonable price, he and his team did the work quickly and thoroughly, and the car has been running great ever since. After that I ve used Paceleys for all of our auto work. They are just kind, friendly people who do what they say, do great work quickly and work with integrity. I can t recommend them enough."

— Nancy R.

"I live 2 hours away, was just in Decatur for a birthday party. My brake caliper got stuck so i was stranded. Not to mention one of my lug nuts was completely stripped. I called Paceley's at 8am and he said bring it on in and we will get it done. That they did. Very quick and very friendly. Thank you for your help!"

— Cole G.

"My husband and I just had our truck differential fixed here with John and the guys. They did a wonderful job!!! I love the fact that John works to find you the best parts at a cheaper price and the work is wonderful!!!! I love it. Our truck sounds and runs like a new one!!!! Thanks guys!!!!!!!!!"

— Angel H.

" I've entrusted all of my vehicles to the folks at Pacely's garage for as long as I can remember. John is very knowlegable, as is Margaret, the service is quick and I've never had a bad experience there. As long I have vehicles to drive, Pacely's will keep them running smooth.!"

— Michael Haskell

"Paceley's is by far the best auto repair shop I've ever worked with. It is run with intelligence, pride and integrity by John and Margaret. They treat their customers and employees with respect and the very best car care there is. It is always fixed just right, the price very reasonable and there is never any attempt to "upsell" a customer. I wish we could clone them and put them all over the U.S.!"

— N. Robinson

"John's knowledge of the automobile and his honesty about the repairs makes me feel very secure when I bring my vehicle in. And, I tell everybody I know."

— Nancy F.

"Paceley's was recommended to me several years ago and I have stayed with them. Their rates are very fair and the work of the first order. Their diagnosis of the problems are accurate and complete. They are not afraid to recommend another if necessary. I recommend them for all your repair needs."

— Bill B.

"Became acquainted with John Paceley and his garage twenty years and thirteen autos ago. That statement speaks for itself. Why? Because my life and my family's security depends on John and Brad and Dave. They know vehicles, motors and the inner workings. He and his guys have the ability through internal training and consistent updating to diagnose the problem. He responds immediately with a cost analysis and as soon as you approve the work, the repairs are made efficiently and quickly with no excessive charges or unexpected add-ons. Then the guarantee! If you are not completely satisfied, they will resolve that issue."

— Dennis R.

"We highly recommend Paceley's Garage. John, Margaret and all the staff are friendly and fair and have gone above and beyond our expectations. The number one item we look for in a mechanic is trust and we have trusted them with our vehicles for over 10 years. We wouldn't go anywhere else."

— Greg & Penny D.